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The most unnatural act of all inside the art of de escalation read more helpful comment report abuse shana albert 50 out of 5 stars another great book by the hammer reviewed in the united states on october 10 2017 this is the hammers third book and i was just as happy with this book as the other two he wrote if you are in the law . Find helpful customer reviews and review ratings for the most unnatural act of all inside the art of de escalation at amazoncom read honest and unbiased product reviews from our users. The most unnatural act of all inside the art of de escalation paperback next page hammer is also an advanced de escalation instructor and a former firearms and advanced verbal judo instructor and brings over 41 years of experience both as a top notch and dedicated peace officer and as a veteran ppct instructor trainer into his writing . It becomes an unnatural act because it is a highly unnatural act to maintain ones cool when the vilest personal insults are hurled from every direction but maintaining ones cool is exactly what must be done some of the de escalation tactics that help accomplish this considerable feat are cycle breathe and think to keep your cool. The art of de escalation and conflict resolution lieutenant jeremy romo st louis county police department objectives define conflict resolution and de escalation explain the characteristics of someone that is in crisis describe the appropriate response to someone in crisis